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General rental information
Driver(s) personal qualification
Each driver must present a driving licence (both parts in the case of a 2 part UK driving licence) in her/his name valid in the country (driving licences in characters not readable in the country of rental must be accompanied by an International Driving Licence) held for a minimum period of time depending on local legislation or conditions; s(he) must also meet the age requirements in force in that country for the vehicle category considered. Please Check "Country Rental conditions" section.
Financial qualification
The payment of the estimated rental charges and of the possible charges resulting from damage to or loss of the
rented vehicle must be warranted at time of rental.Europcar charge cards and Full Credit vouchers are accepted throughout the network ; on their own, they permit the rental of most vehicle categories. Credit cards are accepted
in the limits authorised by the credit card company ; please note that certain cards are not represented in every country. Please Check "Country Rental conditions" section. Europcar prepaid vouchers (with a specified value or
the mention Group Days Apply) are accepted as means of payment of the rental charges, but they must be accompanied by a credit card for the charges which have not been prepaid (extras, refuelling charge, excess due in case of damage to or loss of the rented vehicle). Cash/cheques : only the lowest vehicle categories may be rented against cash or cheque payment ; an additional reference is required and a deposit covering the estimated rental charges and the accident/ theft excess has to be paid in advance.
Protections
The application of the following protections is subject to a number of conditions, indicated in the "Country Rental conditions" section : Damage (bodily injury or property) caused to third parties : Insurance coverage of the
above risks is included in the rates . The level of coverage provided depends on local legislation and markets.
Personal Accident Insurance (PAI): This optional cover is available in most of the network and is particularly recommended for the driver, who would not be covered by the rental vehicle's Third Party Liability policy for Death
or Permanent Disability occurring as a result of an accident s(he) causes herself/himself. Damage to or loss of the rental vehicle: CDW (Collision Damage Waiver) - LDW (Loss and Damage Waiver) - TW (Theft Waiver). Unless Europcar is able to recover the cost of its damages from an identified liable Third Party, the renter/driver is liable for
all damages to or loss of the vehicle occurring during the course of the rental. This liability can generally be waived against payment of a fixed charge per rental day. It should, however, be noted that for those renters who have taken out such protection, a residual non-waivable amount will be applied in the event of damage to or loss of the vehicle.
Vehicles - Fuel - Maintance
All types of vehicles may not be available at all stations ; advance reservations are therefore recommended.
Most of our rates do not include fuel. Vehicles are supplied with a full tank of fuel and our customer must pay for
any fuel missing at the end of a rental. Normal maintenance, oil and lubrication are included in the rates. Incurred roadside expenses which have been approved by a Europcar station will be refunded upon presentation of the original receipts. In most cases, Europcar rates are daily rates where a day is considered as 24 hours, counted from the time the rental starts.If you return the car late, your rate will be recalculated, adding an extra day for each additional 24 hours you have kept the car. So if you planned to keep the car for 5 days, then keep it for 7, you will be charged the price for a 7 day rental when you return the vehicle. Each 24 hour period started counts as a whole rental day. However, if you return the car late, but within the planned 24 hour period, there will be no extra charge. In fact - Europcar offers you 30 minutes grace period after the 24 hours are up, just to give you a bit more time. So a rental of 24 hours and 30 minutes still counts as a one day rental.IMPORTANT: Remember that your insurances only cover you for the period mentioned on the Rental Agreement you made when you picked up the car. So if you decide to return the car later than first planned, please drop into the rental station (or call) to amend the Rental Agreement.
Restrictions of Use
We recommend to check at time of reservation or at the start of rental the countries to which the vehicle may not be taken.
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